Business Administration SVQ

Course Description

Business Administration is available at a levels 2 & 3 SVQ it is designed for anyone in full time employment and works in an administrative role.

The level 2 qualification is made up of 5 units, 2 of which are mandatory and the other 3 are selected by the candidates from a list of specialist units relevant administration work in differing organisations. The level 3 qualfication is made up of 6 units, 2 of which are mandatory with the candidate selecting the other 4. A selection of units are detailed below and your SVQ Assessor will help you choose the ones relevant to your work.

 * Carry out your responsibilities at work                  * Organise and support meetings
 * Work within your business environment                * Manage yourself
 * Manage customer relations                                        * Use a telephone system
 * Maintain the drinks service                                            * Use various software applications
 * Maintain the reception service                                      * Work effectively with other people
 * Organise business travel and accommodation     * Use specialist or bespoke software
 * Deal with visitors                                                            * Research and report information
 

The majority of the evidence for the qualification will be provided through visual observations carried out in the workplace.  A portfolio of evidence is created by the candidate and the candidate will also have to show that they have appropriate knowledge and understanding of their job.
 

Entry requirements

You must be in year round employment in an administrative capacity.

Qualifications

SVQ Level 2 or 3 in Business Administration

Attendance

This course is completed in the work place.  You will also have to attend a selection of  1 day workshops including health and safety.  It is expected that you will need between 18 months for the SVQ level 2 qualification and 2 years to complete the SVQ Level 3 qualification.

Start Date and Venue

The SVQ in Business Administration can start at any time and it takes places in your current work place. At present we are able to cover the Skye and Lochalsh area.  For more infomation, please contact Jenny on 01478 611763.

Progression

This qualification could help the candidate progress into a role with more responsibility. 

Cost

We provide you with an evidence portfolio and all the documentation required to help you complete the qualification. We also provide you with a textbook and access to a variety of different resources.

Candidates must be in full time employment and may be able to secure funding from Highland and Islands Enterprise, especially those between the age of 16 -19.