Multi-Skilled Hospitality SVQ
Course Description
This Level 2 SVQ is designed for anyone in full time employment, who is involved in a variety of areas in a hotel.
The qualification consists of 9 units, 2 of which are mandatory and the other 7 are selected by the individual candidates. It has specialist units relevant to all aspects of a hospitality business, including
* Deal with the arrival of customers * Contribute to effective teamwork
* Deal with bookings * Prepare customer accounts
* Provide a linen service * Collect linen & make beds
* Prepare & clear areas for table service * Give customers a positive impression of yourself
* Serve food at the table * Serve alcoholic & soft drinks
* Prepare & serve wines * Set up & close kitchen
* Prepare vegetables for basic dishes * Cook & finish basic vegetable dishes
* Prepare & cook fish * Prepare hot & cold sandwiches
* Maintain & deal with payments * Complete kitchen documentation
The majority of the evidence for the qualification will be provided through visual observations carried out in the workplace. The candidates will also have to show that they have appropriate knowledge and understanding of their job.
Entry Requirements
You must be in year round full time employment and working in the hospitality industry. Entry to this course is by application. Download our Application Form, get one from your nearest Learning Centre, or telephone Admissions on 01599 566770.
Qualifications
SVQ Level 2 in Multi Skilled Hospitality.
Attendance
This course is completed in the work place. You will also have to attend various 1 day workshops including health and safety, customer care and food hygiene. It is expected that to complete a Level 2 SVQ you will need 18 months.
Start Date and Venue
The SVQ in Multi Skilled Hospitality can start at any time and it takes places in your current work place. At present we are able to cover the Skye and Lochalsh area. For more information about this qualification please contact Jenny on 01478 611763.
Progression
This qualification could help the candidate progress into a role with more responsibility. They may also be able to progress onto the Hospitality Supervision Level 3 SVQ.
Cost
We provide you an evidence portfolio and all the documentation required to help you complete the qualification. We also provide you with a textbook and access to a variety of different resources.
Candidates must be in full time employment and may be able to secure funding from Highlands and Islands Enterprise, especially those between 16-19.
How to Apply
You can pick up an Application Form and get some help to complete it at your nearest Learning Centre, download a Form here, or telephone Admissions on 01599 566770. Once completed, you should return your Application to our Admissions Department, the address is on the Form.