Hospitality & Catering Bulletin 

• Health and Safety Training
• Food Hygiene
• Customer Care
• Visits to local food producers
• Trip to Talisker Distillery

We work closely with HIE Skye and Wester Ross and also Springboard Scotland.  Check out their links on this page for more information about the resources they provide.

For more information on how Skye & Lochalsh Learning Centre Network can assist in your staff development please contact Jenny Macleod on jenny@learningcentres.org or phone on 01478 611763.

Calendar of Events
We have put together a Calendar of Events for different events and courses that are happening over the next few months.  It includes events that are being held locally and further afield.  If you would like your event or course on our calendar please contact Jenny on the above details.

Springboard Scotland

Springboard Skye & Wester Ross works hard to promote careers in local tourism businesses by maintaining valuable links between education & the local industry.
Springboard encourage best practice in recruiting, developing and retaining employees and provide specialist career services to potential industry recruits, enabling them to fulfil their potential within Skye & Wester Ross tourism businesses.

The project manager’s work for local tourism includes:

• Recruitment & retention consulting for employers
• Best Practice exchanges for employers & employees
• ‘Taster’ events for potential tourism industry recruits

And for schools in Skye & Wester Ross:

• Contributions to vocational courses in subjects of Hospitality, Travel & Tourism
• Skills Challenge – Enterprise activities & competition for secondary schools
• FutureChef competition for 12 to 16 year-olds

If you are interested in any of the above, or would simply like more information about Springboard, please contact:

Alasdair MacRae
Project Manager – Skye & Wester Ross
Springboard Scotland
Tel: 01478 613980

alasdairm@springboarduk.org.uk

NEWS STORY??

As part of our programme of work in the Highlands & Islands we will be carrying out a number of recruitment & retention audits and best practice exchange visits to help support local tourism businesses.

The recruitment and retention audits are designed to support businesses by helping them improve their skills in recruiting and retaining their staff whether full or part time. This support is especially beneficial for small businesses that do not have dedicated HR teams to support them. The Springboard team can offer practical help to ensure that our Tourism businesses have the right staff who are committed, enthusiastic and happy to help us deliver the quality of experience our customers expect. We can help review your current practices and implement improved systems drawing from best practice.

The best practice exchange visits, again are designed to support local businesses by enabling them to spend time within other tourism business to learn about their procedures in a supported, hands-on way. The visits will be tailored to meet the needs of each of the businesses participating to ensure that we match up their expectations with strong examples of good practice.

If you feel your company could benefits from a recruitment and retention audit or if you would like to get involved in the best practice exchange visits; either by providing a placement or undertaking one; please let us know.